QUALITY MANAGEMENT is a set of activities designed to achieve goals through optimal use of resources..
Improvement of quality is therefore considered to be extremely important, since the processes that are appropriate for it must ensure the elimination of losses and increased performance.
Who should attend
- Specialists in quality
- Technical staff
- Top and middle management of production companies
The module addresses graduates of higher education and secondary education
The Quality Management module provides professionals in the field of quality with information on quality management systems, product development processes, techniques used in fault analysis, technical quality control methods, and tools for identifying measurement variation components, production approval methods, means of identifying risks, capacity measurement methods and problem-solving methods.
Analysis of Fault Modes and Their Effects
The importance of the FEA (Failure Mode and Effects Analysis) in delivering reliability studies …
Analysis of measurement systems
MSA (Measurement System Analysis) and its importance in Six Sigma methodology and other management systems …
Internal Auditor IATF 16949: 2016
The new version of SR EN TS 16949: 2009 for the automotive industry …
Statistical Process Control
The Statistical Process Control (SPC) method in the monitoring and quality control processes …
Risk Management
Tools and techniques for managing positive and negative events with major impact on performance …
Advanced Product Quality Planning & Control
The definition and importance of APQP (Advanced Product Quality Planning & Control Plan) in product development …
Process of production approval
The production part approval process (PPAP) and its importance for the automotive industry …
Problem solving and root cause analysis
RCA (Root Cause Analysis) is a systematic process of identifying and solving problems …
Run & Rate
Definition and importance of the method in the supply and production chain as a tool for quality …
SR EN ISO 9001:2015 Standard
Knowledge and understanding of the new edition of the SR EN ISO 9001 Standard …
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Why training in Quality Management?
Quality Management proposes a systematic approach to the supply, production and distribution chain and is a continuous process that includes well-defined methods and tools.
The most important questions that this module answers are:
What is the overall picture of quality improvement and cost efficiency processes?
What are the ways we can achieve results to increase our business performance?
How do we make process improvement more efficient?
What are the applicable management strategies?
Following this module, the participants will:
- acquire basic knowledge on quality management
- understand the actions of companies that excel in the products or services they provide
- learn how to increase the quality of your own product or service
Are you looking for a Quality Management training personalized for your team?
ASK A CONSULTANT- All courses in this module are organized both OPEN and IN-HOUSE and have an average duration of two to three days
- For each OPEN course we organize 2 sessions per year
- OPEN participants can enroll in one or all of the courses in this module. If they opt to enroll in all of the courses in this module, they can attend all courses in one session or they can follow, at their choice, part of the courses in the first session and the rest of the courses in the second session
- IN-HOUSE courses are organized at any time of the year at the customer’s request for a minimum of 10 participants
Participants completing all the courses in this module, including practical papers, take an exam and get a professional diploma.
Participants in this module must be graduates of secondary or higher education.
PROFESSIONAL DIPLOMA IN QUALITY MANAGEMENT
ACQUIRED COMPETENCES:
- Strategy-based approach to processes, including risk-based thinking
- Understanding customer-specific requirements
- Minimizing quality risks during product manufacturing
- Improving quality and cost efficiency
Professional Certificate in Internal Auditor IATF 16949: 2016
ACQUIRED COMPETENCES
- Understanding the process-based approach and audit process, including risk-based thinking
- Understanding customer-specific requirements
- Understanding the applicable ISO 9001 and IATF 16949 requirements for the scope of the audit
- Understanding the basic tools applicable to the audit
- Understanding how to plan, perform, report, and close audit results
- Minimizing quality risks in the manufacturing process of the product
Professional Certificate in Advanced Product Quality Planning & Control Plan
ACQUIRED COMPETENCES
- Effective communication with all those involved in the product development and manufacturing process
- Timely meeting the goals of each participant in product / process development
- Knowing the possibilities to minimize quality problems from the very beginning of the product development stage
- Minimizing quality risks during product manufacturing process
Professional Certificate in Analysis of Damage Modes and Their Effects
ACQUIRED COMPETENCES
- Understanding the methodology, protocols, scope, complexity and expectations required in the FMEA process
- Understanding the role within the team or organizational structure involved in creating an FMEA report
- Improving product and process quality, including reliability and safety while reducing costs and product / process development time
- Understanding the sources that determine the potential failure mode and the evaluation criteria
Professional Certificate in Knowledge and Understanding SR EN ISO 9001: 20015
ACQUIRED COMPETENCES
- Understanding the process-based approach, including risk-based thinking
- Understanding specific customer requirements
- Understanding the applicable scope of ISO 9001 requirements
- Minimizing quality risks during product manufacturing
Professional Certificate in Problem Solving & Root Causes Analysis
ACQUIRED COMPETENCES
- Understanding the 8D problem-solving methodology, the main tools used (5 What’s, Ishikawa, etc.) and acquiring the necessary knowledge to use them in an optimal way
- Understanding the main functional aspects of how to perform an effective root cause analysis
Professional Certificate in Statistical Control of Processes
ACQUIRED COMPETENCES
- Focusing attention on the requirements and information received from customers
- Focusing on fault prevention, not on fault detection
- Practice control of the process, rather than product control
- Continuously reducing variations in manufacturing and service delivery processes
Professional Certificate in Analysis of Measurement Systems
ACQUIRED COMPETENCES
- Knowing the requirements, procedures and methods of studies of measuring systems for variable and attributive sizes
- Understand how to apply the methods of conducting valid measurement studies
- Analyzing the results of the measurement system study
- Problem solving for measurement systems that do not meet the set requirements
Professional certificate in The production approval process
ACQUIRED COMPETENCES
- How changes continuously impact the product or process
- Provide information about the technological process in a planned, valid and documented manner
- Ability to build an effective communication process, specification control, design, and efficient information management within a project
- Ability to better resolve problems resulting from documenting product specifications and history
Professional Certificate in Risk and Opportunity Management
ACQUIRED COMPETENCES
- Planning, designing and implementing a risk management process for the organization
- Evaluating the risks that involve their analysis, as well as identifying, describing and estimating the risks that affect the activity
- Analysis and treatment of risks within the organization and acceptable level of risk
- Implementation of risk mitigation / mitigation measures within the organization
Professional Certificate in Run&Rate
ACQUIRED COMPETENCES
- Verifying the current manufacturing process from the point of view of its ability to produce components that meet customer quality requirements, in accordance with the production process approval process (PPAP), the specified work capacity for a certain period of time
- Audit of the current manufacturing process to confirm that it is in compliance with the manufacturing and quality plan documented in PPAP, GP-12 and other necessary documents
- Initiate actions to minimize variation in the manufacturing processes